It was my first time ordering and I was helped by July. she was so patient with me as I did not know much especially about shipping, answered every question I had without any attitude. Waited patiently for me until I was ready to order. I had no problem with delivery, I received my order on time as promised. Quality? Exceptional!😍😍😍😍 it does not even feel like synthetic I’m so impressed! it was a body wave but I decided to straighten it and it’s still in EXCEPTIONAL Condition. Thank you so so much July 🩷🩷🩷